CRM Consulting Services
Salesforce, Oracle CRM and Microsoft Dynamics — implemented and integrated with your ERP.
Salesforce
We implement and optimise Salesforce Sales Cloud and Service Cloud so your teams have a single view of every customer.
- Sales and service process design
- Configuration, automation and approval flows
- Data migration and deduplication
- Reports and dashboards for sales leadership
- Integration with Oracle ERP and billing
Oracle CRM
For organisations on the Oracle stack, we configure Oracle CX and CRM capabilities that share data natively with Oracle ERP.
- Lead, opportunity and quote management
- Customer data alignment with ERP
- Order handoff to Oracle order management
- Role-based security and territories
- User training and adoption support
Microsoft Dynamics 365
We help Microsoft-centric organisations get value from Dynamics 365, connected to the rest of their systems.
- Dynamics 365 Sales and Customer Service setup
- Power Platform automation
- Outlook and Teams integration
- ERP and data platform integration
- Ongoing enhancements and support
How we help
A CRM is only as good as the data and processes behind it. We design CRM around how your teams sell and serve, and connect it to ERP so quotes, orders and invoices stay consistent.
CRM Strategy
Platform selection and a phased roadmap.
Implementation
Configuration, automation and data migration.
Integration
Connecting CRM with ERP, billing and marketing tools.
Analytics
Pipeline, forecast and service dashboards.
Support
Enhancements, admin support and training.
Talk to us about CRM Services
Whether you are choosing a CRM or improving the one you have, talk to us about the next step.
Other services
Oracle EPM
EPM Planning, Financial Consolidation and Close (FCCS) and EPM for Sustainability (ESG), fed by your ERP actuals.
Learn more →Oracle Primavera
Primavera P6 EPPM and Unifier, integrated with Oracle EBS and Fusion so schedules, budgets and actual costs stay in step.
Learn more →ERP Services
Oracle Fusion Cloud and Oracle E-Business Suite (EBS), along with NetSuite and SAP: implementation, upgrades and support.
Learn more →